At Find My Local, we understand the importance of protecting your information, especially for creators trusting us with their online presence. This Privacy Policy explains how we manage the information you share with us on our website and mobile app, ensuring your privacy and peace of mind.
1. Consent to Privacy Policy
1.1 When you use our website, engage us for services like a subscription for a listing to promote your business/product/services, or advertising, or consultation, or submit personal information to us, you agree to this Privacy Policy. This means you understand how we collect, use, disclose, and store your information. We use this information to provide you with the best possible experience and improve our services. Your data is not shared with any third parties.
2. Your information
2.1 – We collect information about you to operate our website and provide you with a great experience. This information comes from different sources:
- Directly from you: This includes information you provide when you create an account, like your name and email address.
- Through your use of our website: We collect data about how you browse our website, like the pages you visit and the links you click. This data is anonymised and helps us improve the website.
- From third parties: In some cases, we may receive information about you from social media platforms or other websites you use. This information is typically limited to public data or data you have authorised the third party to share.
We use this information to personalise your experience, provide you with relevant content, and improve our services. If you choose not to provide certain information, we may not be able to offer you all the features and functionalities of our website.”
2.2 – To provide you with all the features and functionalities of our website, we may require certain information from you. For example, we need your email address if you want to subscribe to our newsletter or your location if you want to find creators near you. If you choose not to provide this information, you may not be able to use certain features. However, we always strive to offer alternative options where possible and respect your privacy choices.
3. Use and sharing of information
3.1 – Use and sharing of information
We collect and use your information to operate and improve Find My Local’s services, enhance your user experience , and respond to your inquiries and requests. This includes but is not limited to:
- Operational purposes: Maintaining and managing your account, processing transactions, and providing customer support.
- Improving our services: Analysing useage trends, monitoring and analysing user interactions, and improving the functionality and quality of our services.
- Personalisation: Customising your experience by presenting content tailored to your preferences and location
- Communication: Sending you service-related updates, promotional offers, and other communications you have opted-in to receive.
Targeting advertising: You can manage your preferences for targeted advertising in your account settings. We may use cookies and similar technologies for these purposes. By using Find My Local you consent to such use unless you adjust your preferences.
Consent: For sharing your information with third parties for advertising purposes, we may ask for your explicit consent through a separate opt-in mechanism.
3.2 – Sharing with third parties
We may share your information with the following categories of third parties.
- Payment processes: Such as Stripe, to facilitate transactions.
- Service providers: Including cloud hosting services, analytics providers, and marketing partners who assist us in operating and improving our services.
- Legal compliance: When required by law, such as in response to a subpoena or similar legal process.
We take responsible steps to ensure that our third-party partners maintain the confidentiality and security of your information in accordance with industry standards and legal requirements.
3.3 – Disclosure required by law
We may disclose your information when required by law or in response to valid legal requests, such as:
- Legal obligations: Complying with applicable laws, regulations, or government requests.
- Protecting rights: Enforcing Our Terms of Use and protecting the rights, property, or safety of Find My Local , our users, or others.
We commit to disclosing information only to the extent necessary and as required by law.
3.4 – Use of non-personal information
We may collect and use non-personal information for various purposes, including:
- Analytics: Analysing trends, usage patterns, and demographics to improve our services.
- Marketing: Delivering targeted advertisements and promotional materials that may be of interest to you.
- Opt-out: You can opt-out of receiving marketing communications by adjusting your preferences in your account settings.
Non-personal information is used to aggregate form and does not personally identify you.
4. Accessing and correcting your personal information
4.1 – Under the Privacy Act 1993, you have rights of access to and correction of personal information that we hold in relation to you as an individual. There are certain grounds on which we may refuse access or correction requests (for example, where such information cannot be readily retrieved).
4.2 – To protect your privacy and the privacy of others, you accept that we may require you to verify your identity before we can give you access to, or change, your personal information. Written requests for access and/or correction should be made by contacting us using the contact details set out in the ‘Contact Us’ section below.
5. Links
5.1 – Our website may contain links to other websites operated by third parties. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies before sharing any personal information. To identify the privacy policy of a linked website, look for a link titled “Privacy Policy” or “Terms of Use” on their website.
5.2 – While we strive to only partner with reputable websites, we advise using caution and common sense when clicking on any external link
6. Cookies
6.1 Cookies and Your Information
To improve your experience and serve you better, our website uses small files called cookies. These store information about your browsing activity, like the pages you visit and your device type. Cookies don’t personally identify you, but they help us understand how people use our website.
6.2 Two Types of Cookies We Use:
- Performance Cookies: These track website usage to help us improve its performance and content.
- Functionality Cookies: These remember your preferences and settings, like search history, to personalise your experience.
6.3 – You can control cookies through your browser settings. Disabling them may affect some website features, so we recommend adjusting settings instead of blocking all cookies. Here’s a guide to managing cookies in popular browsers: [how-to-manage-cookies].
7. Personal information that is no longer required
.1 Deleting Your Information
We understand that your personal information is important, and we only keep it for as long as necessary. We follow a strict data retention policy and securely delete, erase, or permanently de-identify personal information when it’s no longer needed for the purposes outlined in this Privacy Policy. This typically occurs when:
- You deactivate your account.
- We no longer need the information to provide you with services.
- The information is no longer legally required to be retained.
We use secure methods like anonymization and overwrite procedures to ensure your data is permanently erased and cannot be recovered. However, you can also actively manage your information deletion by:
- Deactivating your account: This triggers the immediate deletion of your personal information, except for essential data required for legal or financial purposes.
- Contacting us: You can request the deletion of your personal information at any time by contacting us at [insert contact details]. We will review your request and respond within a reasonable timeframe.
8. Security
We take protecting your information seriously and have implemented security measures to minimize the risk of unauthorized access, misuse, or loss. This includes encryption, access controls, and regular security audits. However, no online system is 100% secure, and there are inherent risks involved in transmitting data over the internet.
Here are some additional precautions you can take to stay safe:
- – Use strong passwords and keep them confidential.
- – Beware of phishing scams and suspicious emails.
- – Keep your software and operating system up to date.
- – Be mindful of what information you share online.
By working together, we can help ensure your information stays safe. Remember, security is a shared responsibility.
9. Emails
9.1 By registering with us or providing your email address, you agree to receive informational emails related to your account activity, service updates, and important announcements. You can also choose to receive promotional emails about our products, services, and special offers.
Remember, you have control over your email preferences! Here’s how:
- – Manage your preferences: Sign in to your account and visit the “Email Preferences” section to choose which types of emails you want to receive.
- – Unsubscribe from individual emails: Click the “unsubscribe” link at the bottom of any promotional email to opt-out of that specific type of communication.
We will always respect your choices and never share your email address with third parties without your consent.
10.Terms of Use
10.1 Our Terms of Use apply in addition to this Privacy Policy. You can find them here: terms-of-use. The Terms of Use cover broader legal aspects like website ownership and user responsibilities, while this Privacy Policy focuses specifically on how we manage your information. In the event of any conflict between the two, the Terms of Use prevail to the extent permitted at law.
11. Changes
11.1 We’re committed to protecting your privacy, but sometimes we need to update our Privacy Policy. This could be for various reasons, like introducing new features, complying with new laws, or improving our practices. We’ll always try to be transparent about any changes made.
Here’s what you can expect:
- – We’ll clearly explain the changes and why they’re being made.
- – We’ll post the updated Privacy Policy on our website and may also notify you directly.
- – Your continued use of our website after the changes are posted signifies your acceptance of the updated policy.
We encourage you to review the Privacy Policy regularly to stay informed. If you have any questions, please don’t hesitate to contact us
12. Contact us
12.1 Have questions about your privacy? We’re happy to help!
Contact us at:
- Email: info@findmylocal.nz
- Phone: +64 22 383 2033
We answer questions about how we collect, use, and protect your personal information. Feel free to reach out if you have any concerns or just want to learn more.
Separate section for Terms of Use:
Terms of Use
Please visit our dedicated “Terms of Use” page for information about your legal agreement with FindMyLocal when using our website or services. You can access it here:
Your licence to use our Property
1.1 Welcome to Find My Local!
By using our websites and other online services, you agree to follow these terms. We own the content on our Properties and grant you a limited right to access and use it according to these terms.
Here’s what you can do:
- – Browse our Properties and download content for personal use (e.g. search results).
- – Keep any copyright and trademark notices on downloaded content.
Important things to remember:
- – Don’t try to access or modify our software or systems behind the scenes.
- – Don’t use our Properties for illegal activities or disrupt us or other users.
We reserve the right to:
- – Limit your access if you violate these terms.
- – Remove links to our Properties upon request.
- – Stop you from framing our content with ads or other revenue-generating material.
Questions?
If you have questions or need permission for something not explicitly covered here, please contact us at info@findmylocal.nz. We’re happy to help!
2. Information provided by advertisers
2.1 About Advertising on Our Sites:
Our websites and apps may sometimes show ads from other companies. While we ask these advertisers to keep their ads accurate and appropriate, we can’t check them all ourselves. Remember to be cautious and use common sense when clicking on any ad or visiting any linked website. Some ad content might not be suitable for everyone, especially children.
Here are some tips for safe browsing:
- – Be wary of ads that seem too good to be true or make unrealistic promises.
- – Check the website address carefully before clicking on any link.
- – Consider using parental control software to restrict access to certain types of content.
If you see an ad that is inappropriate or offensive, please let us know by contacting us at info@findmylocal.nz
3. Your dealings with advertisers
3.1 About Advertisers:
We don’t endorse or have control over the products or services advertised on our platforms. Remember to research and deal directly with advertisers before making any purchases.
3.2 User Content:
You’re responsible for any content you share on our platforms, including reviews and ratings. Make sure it’s:
- – Yours to share: You own the rights to the content and haven’t copied it from someone else.
- – Appropriate: It doesn’t contain anything offensive, false, or illegal.
- – Safe: It’s free of viruses or harmful code.
By submitting content, you grant us permission to use it on our platforms, including editing or removing it if needed. We may also share your information with someone claiming your content violates their rights.
Reporting Concerns:
See something inappropriate? Let us know at info@findmylocal.nz. We review reported content but can’t guarantee specific actions.
Detailed Guidelines:
For more information on acceptable content, visit our Content Guidelines below.
4. Accounts
4.1 Logging In:
Some features on our platforms require logging in with an account. You can use your own account with us, or connect through a trusted platform like Facebook or Google. Be sure to provide accurate and up-to-date information when creating an account, and let us know if anything changes. We may need to temporarily limit your account access under certain circumstances, but will always strive to be transparent and fair.
4.2 Keeping Your Account Safe:
Your account is for your personal use only. It’s crucial to keep your password and login details secret. If you think someone else might have accessed your account, let us know right away!
Transparency and Privacy:
We value your privacy. We only collect the information we need to run our platform smoothly and securely. You can learn more about our data practices in our Privacy Policy. Remember, you can always delete your account and your data if you no longer wish to use our services.
Creating strong passwords and practicing good online safety habits are essential for protecting your information. We’re here to help, so don’t hesitate to reach out if you have any questions!
5. Availability
5.1 We strive to make our platforms available all the time, but sometimes unexpected things happen. These could include planned maintenance, technical issues, or other unforeseen circumstances. While we can’t guarantee uninterrupted access, we’ll always work to get things back on track as quickly as possible.
If a service becomes unavailable, we’ll do our best to let you know in advance whenever possible. We may post announcements on the platform, send emails, or use other methods to keep you informed.
Remember, we’re committed to providing a reliable and enjoyable experience. If you ever have questions or concerns, please don’t hesitate to contact us.
6. Exclusion of liability
6.1 We want you to have a safe and enjoyable experience on our platform. However, please understand that we can’t be responsible for everything that might happen. This section explains what situations are covered by this limitation.
In short, as much as the law allows, we (and our partner companies, employees, and helpers) are not responsible for any problems that might arise from your use of our platform, no matter what kind of problem it is or how it happens.
This doesn’t mean we don’t care! We take all reasonable steps to ensure the platform is safe and reliable, but sometimes things beyond our control can happen. Other laws and regulations might give you different rights, but this section explains our terms of service.
If you have any questions or concerns, please don’t hesitate to contact us.
7. Indemnity
7.1 Understanding Responsibilities:
We want everyone to enjoy our platform responsibly. This section explains what happens if something goes wrong due to breaking the rules.
In short, if you break any of these rules or use the platform illegally, you agree to cover any expenses we might incur to deal with the situation, such as legal fees or financial losses. This includes helping us resolve the issue in any way we can.
However, please understand that this clause is not meant to unfairly burden you. It’s simply to ensure a safe and enjoyable experience for everyone.
If you have any questions or concerns, please don’t hesitate to contact us.
8. Privacy Policy
8.1 By using our platform, you confirm that you’ve read and agree to our Privacy Policy: link to policy. This policy explains how we handle your personal information.
If there’s any disagreement between these Terms of Use and the Privacy Policy, these Terms of Use will generally take precedence, as much as the law allows.
9. Changes
Keeping You Informed:
9.1 We sometimes update these terms to reflect changes to our platform or legal requirements. When we do, we’ll post the updates here and let you know by email if you’ve opted in for notifications. Your continued use of our platform after changes are posted means you agree to the new terms.
We value your feedback and strive to make our platform better every day. If you have any questions, please don’t hesitate to contact us!
10. Assignment
10.1 In some situations, like a company merger or acquisition, we might need to transfer this agreement to another company. This simply means the legal agreement itself changes hands, but your rights and obligations as a user remain the same. Your data and personal information are always protected according to our Privacy Policy.
If you have any questions or concerns, please don’t hesitate to contact us at info@findmylocal.nz
11. New Zealand law applies
11.1 Legal Information:
Our platform is based in New Zealand and operates under New Zealand law. If you need to take legal action against us, you can only do so in a New Zealand court. We encourage you to explore alternative dispute resolution options whenever possible.
Remember, providing essential legal information in a clear and user-friendly way helps build trust and understanding with your users.
12. Contact us
12.1 Visit our contact page to connect with us. If you have any questions about accessing and using any of our Properties, please contact us on email at info@findmylocal.nz
Content Guidelines for Advertisers on Find My Local
We’re excited to help you connect with potential customers. To ensure a positive experience for everyone, we have some simple guidelines for your advertising content.
Remember, your ads should be:
- – Honest and Accurate: Describe your products and services truthfully and avoid misleading claims. Imagine explaining it to a first grader for clarity.
- – Appropriate for All Ages: Keep your language clean and avoid content that could be considered offensive, scary, or inappropriate for young children.
- – Respectful and Inclusive: Avoid discrimination or stereotypes based on race,religion, gender, ability, or other personal characteristics. Remember, everyone deserves to be treated with respect!
- – Engaging and Creative: Capture attention with interesting visuals and clear messaging. Let your personality shine through!
- – Relevant to Our Audience: Make sure your ad fits the categories and interests of our users.
Here are some things to avoid:
- – Profanity and Hate Speech: Keep things polite and friendly!
- – Sexually Suggestive Content: This includes images, text, or jokes that are inappropriate for young audiences.
- – Violence and Threats: Promote peace and kindness, not fear or harm.
- – Deception and Spam: Don’t trick users with misleading offers or irrelevant information.
- – False or Misleading Claims: Be truthful about your products and services.Imagine being caught in a game of “liar, liar pants on fire!”
Additional Tips:
- – Focus on the benefits: Tell users how your product or service can improve their lives.
- – Use high-quality visuals: Eye-catching images and videos will grab attention.
- – Keep it concise: Get your message across quickly and clearly.
- – Include a call to action: Tell users what you want them to do next.
- – Proofread carefully: Make sure your ad is free of typos and grammatical errors.
By following these guidelines, you can create high-quality, engaging ads that resonate with our audience and achieve your advertising goals. If you have any questions, please don’t hesitate to contact our support team.
Remember, happy advertising!
Please note: These are just basic guidelines. We encourage you to review our full terms-of-use for more details.